The FitCounter processes allows a customized rule based validation of the information at three stages – The lead/ basic information stage, after the detailed investigations and during the enforcement processes. The application allows the brand owners to nominate internal team or an external experts or specialized & certified TPA’s ( third part associates) for validations/recommendations/approvals. These associates work in specific geography for specific activities and have unmatched competencies & integrity. Many of these TPA’s are individuals and organization from services background and social services sector.
The validators/TPA’s make sure that no unethical practice is followed in the process and each activity is properly approved, monitored and documented. The system allows either the full outsourcing or partial outsourcing of the validation/ approval/ monitoring process at any of the three stages requiring interventions.
The physical activities are properly documented and proper alters/escalations are built in the system based on business rules for a brand.